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Council Access Points

Council Access Points around the district provide a face to face, single point of contact service for the general public. The officers are able to offer advice relating to all Mendip District Council services such as benefits, council tax and housing.

They are located in Mendip's five main towns; Shepton Mallet, Frome, Glastonbury, Street and Wells. Opening times can be found below, but please note that on the first Thursday of every month they will open later in the morning. Shepton Mallet staff are generally available from 9.45am on training days, whilst staff operating at the other offices are available from 11am.

Please see below opening times of the Council Access Points.

Opening Times
 MondayTuesdayWednesdayThursdayFriday

Shepton Mallet

The Council Offices,
Cannards Grave Road,
Shepton Mallet,
BA4 5BT

Find Mendip District Council, Shepton Mallet

08:30-12:00

and

14:00-16:30

08:30-12:00

and

14:00-16:30

08:30-12:00

and

14:00-16:30

08:30-12:00

and

14:00-16:30

08:30-12:00

and

14:00-16:30

Frome

Frome Library,
Justice Lane,
Frome,
BA11 1BE

Find Mendip District Council, Frome

09:30-13:00

and

14:00-16:30

09:30-13:00

and

14:00-16:30

09:30-13:00

and

14:00-16:30

09:30-13:00

and

14:00-16:30

09:30-13:00

and

14:00-16:30

Glastonbury

Glastonbury Library,
1 Orchard Court,
Glastonbury,
BA6 9JB

Find Mendip District Council, Glastonbury

CLOSED

10:00-13:00

and

14:00-16:30

10:00-13:00

and

14:00-16:30

10:00-13:00

and 

14:00-16:30

10:00-13:00

afternoon

CLOSED

Street

Crispin Community Centre,
Leigh Road,
Street,
BA16 0HA

Find Mendip District Council, Street

10:00-13:00

and

14:00-16:30

CLOSED

10:00-13:00

and

14:00-16:30

10:00-13:00

and

14:00-16:30

CLOSED

Wells

Wells Town Hall
Market Place,
Wells,
BA5 2RB

Find Mendip District Council, Wells

CLOSED

10:00-13:00

and

14:00-16:30

CLOSED

CLOSED

10:00-13:00

and

14:00-16:30

Last modified: 15 September 2017