Taxi and Private Hire Latest News

This article will be regularly updated with information that we want to pass on to the taxi and private hire trade in Mendip.

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December 2018 Newsletter

Glastonbury Festival of Performing Arts 26- 30 June 2019

Taxi Operations (25th June to 1st July 2019)

Access to Pilton Village

At the request of Pilton Parish Council, NO taxis will be allowed access to the village of Pilton using a Village Pass or Green car park Pass. All Taxis must call the hotline number to gain access to Pilton Village. Each Taxi must call 01749 899631 in advance. The hotline will inform the check points of access requirements and access will be granted. The change in policy is due to a number of companies using the village as an unofficial drop off in 2017.

Advertising for Pick-ups at the Bronze gate

For companies that will have availability to pick up at bronze gate during the festival please contact the festival email address below with details of contact details and we will place the numbers on a list at the Taxi Rank and in the information given to stewards. Should you have any questions, email

The following provisions have been provided at the Festival for Taxi and Private Hire drop off and pick up, from Tuesday 25th June to Monday 1st July. Due to traffic volumes, there will be a number of road closures, one-way roads and diversions in place. Please check the Festival website for details.

From North, East and South (A37 Shepton Mallet, Bristol, Yeovil, A361 Frome, A371 Wincanton)

There is a taxi rank in the car park to south of the Bath and West Showground called the Drop and Collect (DC) with a 24/7 bus service direct to the site. The bus service drops off 50 Metres from the pedestrian gate A. It is strongly recommended that this drop off and pick up point is used for clients as it will save them a walk from the local taxi rank to pedestrian Gate A or D as well as your time in traffic.

Opening hours Tuesday 25th June 06:00 until Monday 1st July 18:00

Access to the taxi section of the Drop and Collect is off the A371 to the south of the main gates to the showground. For access follow the DC/drop and collect signs. Drop by the toilet block and pedestrians walk through the showground fence to the buses inside the venue. The bus service will take 10 to 15 minutes to get to the bus station on site and there is a 50 metre walk to gate A. This will be quicker than dropping at the alternative site for both you and the fare as the walk from the on site drop off point is 10-15 minutes dependant on accessing gate A or D.

From Glastonbury, Street and Wells areas only (A361 Street Glastonbury, A371 Wells)

There is a taxi rank just off the A361 inside the Bronze Gate, accessed from the A361 only. The area around the taxi rank will be patrolled by enforcement officers and fines issued, should you ignore the clearway restrictions.  Access to use this facility inside Bronze Gate is at the discretion of Glastonbury Festivals Limited (GFEL). The access is controlled by security and marshalled by GFEL.  Any abuse of this location will result in access to the facility being withdrawn to any individual drivers or companies who do not work with the onsite team and details passed to Mendip District Council Licensing who will consider taking action as necessary.

Opening hours 24/7 from Tuesday 25th June 06:00 to Monday 1st July 18:00

Access to this facility should be from the main A361 please see further info on the web site. We have had complaints from the residents of North Wootton regarding taxi/private hire vehicles speeding through the village. There will be police and council checks in the area any taxi found to be abusing the speed limit will be refused access to the taxi rank facility. PLEASE NOTE the road from North Wootton to the A361 will be closed on Wednesday 26th and may be closed on Thursday 27th Please do not use this route to access the taxi rank.

If taxi drivers from outside the Glastonbury, Street and Wells area try to use this facility they may be refused access and sent to the drop and collect on the A371 (see location above). If these taxis, then attempt to drop on the clearway they will be prosecuted by the County Council enforcement officers on duty.

Illegal dropping off: all the roads around Glastonbury Festival are official clearways and as such any stopping and dropping off or picking up is illegal. There will be teams of enforcement officers on duty this year to enforce this so please do not drop off on the road. This only leads to pedestrians on the road and risks people's safety.

Taxis from Castle Cary should use the drop and collect (location above) at the Bath and West.

On site Access

On-site access cannot be given to any taxi or private hire vehicle unless the passenger has the relevant vehicle pass for you to use. This should only be used for that fare as abuse will result in drivers being refused access on future occasions. Past experience of some companies abuse of the systems have seen them removed from all drop off and pick up locations and access to site denied.

Access to the various off-site campsites and venues

There are a number of campsites, accommodation venues and hospitality venues outside the Festival site. Access to these venues can be problematic due to the number of road closures and one-way systems that the GFEL put in place to assist traffic flow especially on the Wednesday of the Festival and the Monday after the Festival. Please use the Festival web site to check details of the Traffic Plan and obey all Temporary Traffic Regulation Orders.

If there are any queries regarding the provisions or observations that will help develop the operation, please contact


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