Duty to Refer

Guidance on the duty on public bodies to refer service users that may be homeless or threatened with homelessness to a local housing authority.

There is a legal requirement on some public services to refer service users that may be homeless or threatened with homelessness to a local housing authority.
Guidance on the duty on public bodies to refer service users that may be homeless or threatened with homelessness to a local housing authority.
If the service user is already homeless or homeless that day, a relief duty is likely to be referred back to the local authority where the service user has a local connection.
You can refer service users that may be homeless or threatened with homelessness to a local housing authority using the online Referral Portal.