Missed collections

Refuse, recycling or food waste must be put out for collection by 7am on the correct day.

If you believe your waste collection has just been missed, report it using the form below or contact customer services on 0300 303 8588. Missed collections will be collected within two working dates of being reported.

If you would like to check what day your waste should be collected simply type your postcode into online maps.

Search using your postcode

Occasionally, bad weather can disrupt the waste collection service. Visit the Somerset Waste Partnership website for the latest information on any services affected by.

Somerset Waste Partnership website