Your Privacy

Mendip District Council is committed to protecting your privacy when you use our services.

This Privacy Notice explains in general terms how we use information about you and how we protect your privacy.

In the Service Area Privacy Notices section you will see a list of services we provide. Under each service is more detailed information about the purpose under which the council process your personal data, who we may share your information with and how long we will keep it for. 

Mendip District Council is registered as a Data Controller with the ICO. The council registration number is Z7552163 and the Electoral Registration Officer registration number is Z6913042.

Where can I get advice?

We have a Data Protection Officer who makes sure we respect your rights and follow the law. If you have any concerns or questions about how we look after your personal information, please contact the Data Protection Officer, James Ellis, at DPO@mendip.gov.uk or by calling 0300 303 8588 and asking to speak to the Data Protection Officer.

For independent advice about data protection, privacy and data sharing issues, or to make a complaint about how Mendip District Council have handled you personal information, you can contact the Information Commissioner's Office (ICO) at:

Information Commissioner's Office
Wycliffe House 
Water Lane 
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or visit the ICO website or email casework@ico.org.uk

ICO website

The law gives you a number of rights to control what personal information is used by us and how it is used by us.
We use a range of organisations to either store personal information or help deliver our services to you.
Mendip District Council (MDC) and its elected Councillors are committed to protecting your privacy when you use our services and when you approach a Councillor for assistance or a response to a query.
We'll do what we can to make sure we hold records about you (on paper and electronically) in a secure way, and we'll only make them available to those who have a right to see them.
There's often a legal reason for keeping your personal information for a set period of time, we try to include all of these in our retention schedule.
Personal information can be anything that identifies and relates to a living person.
Details of what kind of information and how long we keep your personal information.